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Staff & Training

Everyone is 100% committed to the young peopleAll of our staff are carefully selected and chosen for their extensive experience in the care profession and are passionate about achieving outstanding levels of care. Direct Care is dedicated to investing in our staff team and organise regular training sessions to help develop their skills.

Staff training is paramount at Direct Care. All senior staff members and managers have been trained to train others to help us build a consistent and strong working unit. Every month there is an opportunity to take part in a training course to ensure that we are up to date with the most current trends in childcare and able to offer our children the most extensive and in depth care. These courses include Food Hygiene, First Aid, Fire Safety, Child Protection and Team Teach.

Team Teach

All of our staff are carefully selected and chosen for their experience in the care profession and are passionate about achieving outstanding levels of care. Direct Care is dedicated to investing in our staff team and organise regular training sessions to help develop their skills. Every month there is an opportunity to take part in a training course to ensure that we are up to date with the most current trends in childcare and able to offer our children the most extensive and in depth care.

Four of our senior staff are Team Teach (BILD) accredited instructors. Team Teach is the preferred positive handling training programme we use at Direct Care and all staff attain this qualification before they commence employment in our homes. The Team Teach ethos is instilled in all staff in all seven homes, emphasising the importance of forming positive relationships with the young people before direct work can be undertaken in a safe and caring environment. This enables us to operate safe and nurturing provisions where young people are encouraged to make positive future life choices, whilst allowing them to address their past issues.

We encourage staff to learn and will support them through their courses. At Direct Care we feel it is vital that staff are given constant access to training that will progress their care abilities and aid them in the provision of the outstanding levels of care we require. Ultimately, this improves the standard of care delivered to our residents.

All Managers have NVQ level 4 and seniors NVQ3, Diploma Level 3 or The Children's and Young People's Workforce. We encourage staff to learn and will support them through their courses. At Direct Care we feel it is vital staff are given constant access to training that will progress their care abilities and aid them in the provision of the outstanding levels of care we require.

Our Residential Staff speak for themselves...

‘I have enjoyed working for Direct Care. The staff are pleasant and very professional and there is a great deal of support from the managers.’

‘Direct Care is an excellent company to work for and very supportive of its entire staff.’

‘We are driven to achieve but all supported and given understanding by other staff members’

Partners

Direct Care is working in partnership with Basis - Bespoke training from the Social Issues Specialists.

Basis


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